For CIOs, CTOs, CISOs and IT leaders, cyber security managed services are likely a constant fixture in their working life. Most enterprises now outsource some, or all their security operations, whether for 24/7 monitoring, incident response, or consulting. However, the real question is no longer what they are but how to measure their value.
Boards want to see evidence that investments in managed services are not just reducing risk but also delivering measurable business outcomes. That requires moving the discussion away from solely technical aspects such as tools, alerts, and SLAs, and focusing instead on business impact. These areas can include resilience, risk reduction, regulatory assurance, and financial protection.