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Resilient IT Managed Services & Cyber Security for Retail.

Because every second, transaction and shopping experience matters. 

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Smarter, Faster, Safer IT for Retail - Powered by AI

Retail moves fast. Your IT and cyber security need to move faster.
We help retailers protect every transaction, keep systems performing at their peak, and scale confidently during seasonal demand. Using AI-powered managed services and Agentic AI orchestrated by WatsonX, we automate workflows, predict risks, and deliver frictionless, secure, and profitable retail experiences.

What if you could reduce RTO to minutes, not days? We routinely do this for retailers across the UK, helping them focus on growth, knowing systems and data are fully protected.

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Retail Can’t Afford Downtime or Risk.

Every outage costs revenue. Every breach costs trust.
From in-store POS to eCommerce, warehouse systems to loyalty apps, resilient retail IT and AI-driven operations are now a competitive advantage.

Why retailers choose Celerity:

  • Always-on operational resilience, enhanced with AI automation
  • Cyber protection across every digital touchpoint
  • Seamless scaling during peak trading periods, orchestrated by Agentic AI
  • Confidence that data, payments & systems are always secure

We deliver specialist managed services and cyber resilience for retail, ensuring payment systems stay protected and customer experiences stay seamless -even under pressure.

Resilient IT Managed Services & Cyber Security for Retail

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Data Security & Resilience

Protecting customer trust starts with safeguarding the data behind every transaction and system. We help retailers:

  • Slash recovery times for IBM Power environments with CopyAssure, validating recovery for POS, inventory and critical workloads, enabling rapid restart after outages and dramatically reducing RTOs.

  • Deliver end-to-end data protection that meets strict PCI DSS standards, while ensuring compliance across omnichannel operations.

  • Provide fully managed AI-driven backup service to free up internal resources, monitored 24/7 to proactively detect anomalies and prevent data loss.

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Software

Rising software costs hurt margins. Compliance gaps risk penalties. Intelligent software asset management keeps retail systems lean, compliant, and cost-effective.

  • Ongoing software estate optimisation and monitoring across EPOS, warehouse management, and supply chain systems.
  • Licence consolidation to avoid overspending, while protecting margins.
  • Fully managed software licence compliance providing AI-powered predictive software insights and complete peace of mind.
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Cyber Security

Retail has become one of the biggest target industries for cyber criminals, so we make sure every endpoint is covered and all vulnerabilities are patched before they’re exploited:

  • 24/7 monitoring of payment gateways, loyalty apps, and mobile shopping platforms.
  • Rapid managed threat detection and incident response across all endpoints
  • Full retail cyber security consultancy that protects every channel, transaction, and digital touchpoint.

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Cloud & Datacentre

In retail, scalability and cost-control go hand in hand. Your infrastructure must flex with seasonal demand, stay resilient under pressure, and remain commercially efficient year-round, without sacrificing performance or customer experience.

  • Flexible, retail-ready cloud infrastructure that scales during peak periods like Black Friday and Christmas.
  • Proactive cloud IT support, resolving issues before they impact stores or online customers.
  • FinOps-driven cloud optimisation, ensuring workloads run at the right cost and performance level.
  • Agentic AI orchestration powered by IBM WatsonX, automating cloud workflows and enabling dynamic scaling with zero downtime.

Retail success depends on speed of service and trust.

A delayed checkout, slow app, or compromised data can quickly turn customers away. Partner with Celerity to:

  • Secure every transaction
  • Protect shopper data
  • Deliver frictionless, AI-enhanced retail experiences year-round.

 

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