Who's Monitoring Your Organisation's AI Tools?

Organisations use multiple AI tools simultaneously, yet most organisations have zero visibility into what's happening. This isn't just a technology gap. It's a compliance risk, a security vulnerability, and a financial blind spot. WatchPoint plugs that gap.

Watchpoint is a fully managed AI governance tool, used to support organisations in achieving and maintaining ISO42001. It is the security and governance layer that sits between an organisation and its AI estate, ensuring AI is used safely, accountably and in line with company AI policy.

Copilot. Claude. OpenAI's platform. Someone in your business is probably using at least two of them right now, and there's a fair chance IT doesn't know about one of them. That's not a hypothetical, 83% of UK organisations report unauthorised AI tool use by employees (Red Hat, Oct 2025).

WatchPoint is Celerity's answer to the question that follows: now that AI is everywhere in your business, who's watching it?

Most organisations didn't roll out AI in one considered wave. It arrived tool by tool, team by team, Copilot through the Microsoft licence everyone already had, Claude because a developer found it useful. Alongside approved tools, shadow AI can quickly emerge as employees adopt AI services without the organisation's knowledge or approval. Multiply that across hundreds or thousands of employees and you get a simple, uncomfortable truth: organisations have no single place to see what's happening with AI across their business.

That's a governance gap, not a technology gap. If you can't see which AI tools are being used, sanctioned or otherwise, it's difficult to govern how they're being used. Any one of those tools could become a channel where an employee pastes a customer's bank details into a prompt, uploads a confidential contract for “quick analysis,” or lets an AI agent take an action nobody approved. Without visibility into shadow AI and approved AI alike, that activity can remain unseen until it's already a problem.

“Governance is not what slows enterprise AI down. It is what lets it scale.”

WatchPoint is Celerity's managed AI governance service, the security and governance layer that sits between your organisation and every AI tool your people use. It provides the visibility, governance and control organisations need to adopt and grow AI responsibly: discovering sanctioned and shadow AI, maintaining an inventory of AI tools and use cases, supporting risk assessment and approval workflows, monitoring activity for policy violations, and producing evidence to support ISO/IEC 42001 readiness and continual governance.

Celerity operates and oversees these controls as an ongoing managed service, deployed within your own environment so your data stays on your site. You keep provide the AI vendor APIs, WatchPoint takes care of the governance from there.

1. Visibility across your AI estate

WatchPoint connects to AI vendors through API connectors, providing a central view of users, events, findings, spend and posture in one place. At launch, our supported AI vendor coverage includes:

• Microsoft 365 Copilot
• Anthropic Claude
• OpenAI Platform
  
• Watsonx.governance

2. Governance and oversight

Visibility is only useful if it leads to better decisions. WatchPoint is designed to help organisations understand and govern AI risk across several core areas:

• Shadow AI: WatchPoint cross-correlates data from Cisco Umbrella, Microsoft Defender for Endpoint and runZero to catch something most point tools miss entirely: shadow AI — AI tools being used off the corporate network that nobody sanctioned in the first place.

• Sensitive data & data loss protection: helps surface potential sensitive-data and data-loss risks within supported AI activity so they can be reviewed and acted on.

• AI spend visibility & oversight: brings AI usage and spend into a governed view, helping organisations understand where AI consumption is occurring across supported services. Per-vendor and per-model breakdown with spend anomaly detection and budget threshold alerts where supported by the vendor are included as standard.

• AI model governance & policy enforcement: supports the application of organisational AI policy and helps identify activity that requires review. An Approved Model Catalogue tracks every permitted model (Approved / Restricted / Denied) with automated violation detection.

• AI governance, compliance & audit readiness: supports ongoing posture scoring against ISO 42001, the EU AI Act and customer-defined AI policy, helping organisations maintain evidence and oversight over time.

• Continuous AI monitoring & service health: automatically raises an incident if any vendor data feed goes stale, ensuring detection gaps are surfaced immediately rather than silently missed.

• SOC expertise & service reviews: Celerity's SOC triages WatchPoint alerts with recommended actions and evidence, so you always know whether something needs acting on or is a false positive. Monthly Service Reviews and Quarterly Business Reviews cover incident review, trend forecasting, SLA reporting, and an open discussion on your AI strategy.

3. Prove it, before the auditor asks

With WatchPoint you get policy templates pre-aligned to ISO 42001 and the EU AI Act, plus a custom policy builder for anything more specific to your business. Compliance posture is scored continuously — Pass / Partial / Fail / N/A per control across all supported frameworks — and per-control evidence links accessible within the Compliance Readiness page: a compliance scorecard, a vendor risk register, a full AI inventory and a user activity summary, ready for an auditor rather than assembled in a panic the week before one.

The instinct when AI risk comes up is often to reach for the block button. WatchPoint takes a different position: AI adoption and AI governance aren't opposing forces, the second is what makes the first sustainable. Blocking a tool doesn't stop someone using it; it just stops you knowing they are.

Instead, WatchPoint's approved models catalogue widens safely as tools prove themselves, and autonomy classification means new use cases are identified and surfaced for review rather than refused outright. Governance becomes the thing that lets AI scale safely across a business, rather than the thing standing in front of it.

And the clock isn't hypothetical: high-risk obligations under the EU AI Act apply from August 2026, not a future deadline.

Before offering WatchPoint to customers, Celerity became its own first customer. We were already using multiple AI tools, IBM Bob, Copilot, Claude, OpenAI, without a governed way of working, and watched IP, security and audit risk go unchecked exactly the way we're describing here. So, we put WatchPoint between ourselves and our own AI estate and measured what changed.

Figures from Celerity's internal Client Zero case study, most recent 30-day measurement period.

The result wasn't less AI use, it was the same AI use, now visible, classified and defensible. That's the proof point every prospective customer can be shown: this isn't theoretical governance, it's a service we depend on ourselves.

Security: who suspect, but can't yet prove that AI is being used outside policy, that credentials or customer data are being pasted into prompts, or that shadow AI is running across the estate. WatchPoint replaces suspicion with evidence: every interaction, every DLP match, every off-VPN AI session, surfaced and triaged.

Compliance: navigating ISO 42001, the EU AI Act, or the company defined AI Policy, often all three at once. WatchPoint scores posture continuously across every supported framework and keeps evidence accessible in the Compliance Readiness page, ready for an auditor rather than assembled in a panic the week before one.

IT: who want AI governance delivered as a managed service. Celerity deploys, configures and maintains every vendor integration, with published P1–P4 SLAs and 24×7 SOC coverage.

Finance: who need to see what AI is actually costing the business. Spend visibility is included as standard: per-vendor and per-model breakdown, anomaly detection and budget threshold alerts where supported by the vendor.

AI and Innovation: who want governance to widen adoption, not stall it. The Approved Model Catalogue brings new tools into governed use through assessment rather than blanket refusal, and autonomy classification means agentic use cases are surfaced for review rather than quietly blocked.

Book a walkthrough of WatchPoint and find out how many unapproved AI use cases might already be running in your organisation.

Talk to Celerity about WatchPoint