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Managed AI

Accelerate Business Outcomes with Secure & Scalable Artificial Intelligence

Drive enterprise productivity and deploy secure, no-code AI agents with Celerity’s AI Managed Service, powered by IBM Watsonx Orchestrate. 

Transform Operations with  Managed AI

Enterprise leaders are under pressure to deliver faster outcomes, reduce complexity and integrate AI responsibly.

Celerity's AI managed service helps you:

  • Deploy Fast – Pre-built agents with low-code tooling
  • Orchestrate & Automate – Unified workflows across tools and teams.
  • Scale Securely – Built-in governance and compliance.
  • Leverage Proven Tech with Expert Support – Powered by IBM, managed by Celerity. Fully hosted in a secure enterprise cloud.

By 2028, at least 15% of day-to-day work decisions will be made autonomously through agentic AI, up from zero percent in 2024.

Gartner

Your Operational Challenges... 

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Too Many Tools

Disconnected apps and platforms slow teams down, creating complexity instead of clarity.

Streamline operations with unified AI workflows. 

 

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Manual, Repetitive Tasks 

Employees spend valuable time on low-value work that should be automated.

Automate routine tasks, free up valuable resource in your teams. 

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Do you have visibility over your software estate?  

Critical insights stay trapped in separate systems, blocking collaboration and innovation.

Integrate disparate systems for cohesive data insights.

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Limited Scalability

Traditional automation can’t keep up with growing workloads or evolving business needs.

Scale effortlessly with adaptive, AI-managed automation that grows with your business.

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Lack of Visibility

Leaders struggle to see the full picture  making it harder to optimise performance and drive results.

Gain end-to-end transparency with unified dashboards and intelligent performance insights.

 

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Complex Integration Efforts

Connecting legacy systems, cloud apps, and new AI tools demands heavy IT lift and slows innovation.

Simplify connectivity with pre-integrated, agentic AI workflows that link systems seamlessly.

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Enterprise-Ready AI, Beyond Automation.

Celerity’s AI Managed Service utilises IBM's advanced AI orchestration technology, enabling enterprises to rapidly deploy no-code AI agents to automate workflows, enhance efficiency, and accelerate transformation.

  • Fully managed service for smooth enterprise deployment
  • Integrated compliance and security governance
  • Resilience-first approach for critical business operations
  • Accelerate AI adoption moving from idea to impact quickly with pre-built and custom agents.



Download Datasheet

From Intelligence to Action:

 

Agentic AI Use Cases

Use Cases

• Empower employees with digital self-service tools
• Modernise and automate HR contact centre interactions

Business Impact

• Streamlined employee support and faster issue resolution
• Reduced operational costs through automation

Use Cases

• Ensure continuous regulatory compliance through automation
• Streamline ISO audit preparation and ongoing adherence

Business Impact

• Strengthen customer trust and retention through compliance assurance
• Lower support and administrative overheads

Use Cases

• Support software teams with automated license management
• Maintain ongoing license compliance and visibility

Business Impact

• Increase customer value through proactive license governance
• Accelerate response and resolution times for software support

 

Use Cases

• Modernise contact centre operations with intelligent automation
• Enhance agent performance with real-time AI assistance

Business Impact

• Faster issue resolution and improved service efficiency
• Higher customer satisfaction (NPS/CSAT) and loyalty

Use Cases

  • Track customer and prospect engagement
  • Streamline opportunity management with AI-driven insights

Business Impact

  • Improved pipeline visibility and forecasting accuracy
  • Faster deal cycles and reduced time to close

Use Cases

  • Integrate storage insights for smarter management

  • Detect and respond to malware threats in real time

 

Business Impact

  • Boost operational resilience across systems

  • Optimise delivery and performance efficiency

white paper

Unlocking the Strategic Value of AI in Local Government

AI is not so much about technology as about 
people. It demands new ways of working. Visionary 
leaders are embracing agile approaches to test, 
learn, and adapt, including developing proof of 
concepts and minimum viable products. 

Explore how strategic Strategic AI can help councils 
fundamentally reimagine how they deliver services, 
from the back office to the frontline. 

 

Download Whitepaper
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Unlock AI for IBM Power & Power VS

Start Small. Scale with Confidence.
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Celerity’s Managed Agentic AI Service brings AI to IBM Power and PowerVS environments with speed and simplicity.

Start small, prove value fast, and scale securely, while we handle optimisation, governance, and integration to keep your focus on outcomes and not your infrastructure.

Quickly test Granite 4 “micro” on a small Power10 environment - no complex setup required.

When you’re ready to grow, simply move the same models and agents to OpenShift. Everything you’ve built, your controls, monitoring, and optimisations moves with you.

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Client Success Story
Managed AI

By deploying our AI-managed service internally, we automated repetitive tasks, improved response times, and created a more consistent, scalable approach to daily operations.

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Frequently Asked Questions

 

What is Celerity’s Managed AI service?

Celerity’s Managed AI service, powered by IBM WatsonX orchestrate, provides a managed platform for deploying and operating AI agents at scale. Our managed AI service delivers secure orchestration, integration, governance, and ongoing support to automate complex business workflows. 

What types of workflows can Agentic AI automate?

As part of our AI managed service, we create workflows for processes such as: HR onboarding, IT task automation, reporting pipelines, knowledge retrieval, customer service workflows, and multi-step enterprise business processes.

What challenges does Agentic AI help IT teams solve?

Agentic AI reduces manual workload, connects siloed systems, standardises automation and helps organisations scale AI use cases without increasing operational overhead.

How does Celerity ensure Agentic AI remains secure and compliant?

Celerity’s Agentic AI service provides built-in governance, auditability, data protection, and strict access controls. 

How quickly can organisations see value from Agentic AI?

Most organisations see value from our managed AI service within weeks. We provide a fully managed environment, enabling teams to deploy production-ready AI agents rapidly without extensive development or setup. 

Supporting You at Every Step of Your Software Journey

 

Software Licensing Management

Software Licensing Management

Our strong relationships and MSP licence agreements with technology vendors allow us to offer cost-effective software licensing services, with the flexibility to meet demand as your requirements change. 

Managed Licence Compliance

Managed Licence Compliance

Offload the management of your software licensing, reducing the risk of vendor fines for breaching licence entitlement and providing stronger compliance and governance safeguards for your business.