The Challenge
In local government, there is constant pressure to reduce costs. Surrey Council was facing exceptional financial challenges as a result of cuts in government grants and an increase in demand for services. IT & Digital needed to ensure business continuity and maintain service availability across its cloud datacentre environments but were faced with the conflicting expectations of not compromising service levels, particularly in the critical public-facing areas, and all whilst reducing operational costs. The council needed a reliable partner to provide specialised expertise and consultancy that would address the challenges it was facing:
- Reliable recovery for council critical business services
- Enhance & support in-house skills
- Specialised skills & expertise to advise, project manage & implement changes from conception to execution
- Guidance on compliance & governance standards
Solution
Celerity Professional Services engaged with the council to understand the challenges it was facing and provided expert consultancy to help alleviate pressures being imposed on the department:
- Disaster Recovery for IBM Power Environment including set up & quarterly testing with continual adaptation to changing business requirements
- SAP Assistance for system migrations
- Patch Management to gain visibility, continuous control & protection for critical assets
- Infrastructure Management – Systems & Storage Upgrade Paths, Planning & Implementation
- Compliance