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About
Clarks

Clarks

 
How Celerity’s IBM Power® AIX® & Backup Managed Service keeps Clarks running, so their team doesn’t have to.
Clarks is a globally recognized British footwear brand founded in 1825 in Somerset, England. Renowned for its commitment to craftsmanship, comfort, and innovation, Clarks designs and sells a wide range of shoes for men, women, and children. With a heritage spanning two centuries, the company is best known for iconic styles such as the Desert Boot and Wallabee, as well as its trusted school shoe range.
 
 
 

The Challenge

Clarks’ IBM Power estate underpins mission-critical global systems. With 150 LPARs in play, major organisational change, and growing operational demand, the internal IT team needed trusted specialist support they could rely on without hesitation

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The Solution

Clarks needed a trusted partner to own the day-to-day, freeing internal teams to focus on strategic transformation, not infrastructure firefighting. The solution also needed to support their SAP infrastructure landscape, where even brief disruptions carry significant business consequences.

Celerity acts as an extension of the Clarks IT team, providing a fully managed IBM Power AIX & Backup service. Taking ownership of key BAU activities, Celerity delivers proactive remote support and 24×7 monitoring with on-call cover to keep critical systems stable and available. 

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The Results

  • Seamless Operational Continuity: Clarks’ IBM environments stay stable, monitored, and supported around the clock, no gaps, no surprises.

  • Internal Teams Freed Up: With key BAU activities handled by Celerity, Clarks’ IT team gains capacity to focus on strategic projects and business transformation.

  • Improved Efficiency & Oversight: Structured triage, proactive maintenance, and regular service reviews deliver predictability and tighter operational control.

  • Stronger Platform Resilience: Consistent patching, capacity intelligence, and proactive monitoring reduce unplanned disruption and improve long-term system health.

  • Simplified Supplier Engagement: Celerity manages vendor coordination, reducing admin overhead and accelerating hardware and platform issue resolution.

  • Aligned Partnership: Ongoing collaboration with Clarks’ technical leads ensures the service stays aligned to business priorities and delivers measurable value.


 

"Celerity operate as a genuine extension of our team. The response times are exceptional and what really sets them apart is their flexibility, if a request is reasonable, the answer is always yes."
clarks
SERVICE MANAGER, INFRASTRUCTURE PLATFORMS

Clarks

Bespoke solutions / consultancy, for your digital transformation

Celerity’s Managed Services Portfolio consists of industry leading, enterprise-grade solutions designed to help your business to unleash the power of transformation.

Whether you’re looking for cyber security support, managed backup services, or expert help modernising your legacy infrastructure, get in touch with Celerity to learn how we can help your business to make sure that its’ digital future is secure.